TEK-IT is a custom technology installation company dedicated to 100% customer satisfaction.
TEK-IT was created out of the desire to provide high-quality custom tech installations with the customer experience in mind.
TEK-IT, officially founded in 2017, is built on Charles Canfield’s 10+ years of experience in specialty fields of technology installation, sales and service, and love of technology.
Charles grew frustrated with the lack of professionalism and precision from the installation industry. Most companies seemed to just want to make a quick buck. It became clear to Charles that the industry lacked passionate people willing to make big changes in the industry. He decided to make that change.
Charles acquired the certifications needed to wrap the specialty tech trades together and offer them in one company dedicated to excellent customer service.
Today TEK-IT is the most trusted source for home technology installations in Southern Utah.
Defining the Tek-It Experience
We start by giving you a cost-free evaluation. This evaluation is usually done at your home so we can get a fully detailed scope of the work. This helps us create more accurate cost estimates and understand your needs exactly.
We then put together your proposed estimate. We typically have it delivered within 24 hours of the evaluation.
Upon acceptance of our proposal, we collect a 50% deposit and proceed to schedule your installation. At TEK-IT, we believe in being effective; installations generally take place 1-2 weeks after acceptance of a proposal, often times much sooner.
Once the installation has been performed, we are always there for our customers. We offer a 1 year limited warranty on electronics provided by TEK-IT and the installation. We also offer extended maintenance plans to ensure long term care of our customers’ systems.
What to Expect
We at TEK-IT are all about serving beyond our customers’ expectations and will do what it takes to ensure your satisfaction. We believe in 3 basic principles of good business. We apply these principles with every one of our valued customers.
Answer the phone, be there for the customer, and respond in a timely manner.
We deliver on our promises. We do what we say we will including: billing honestly and fairly, keeping appointments, and carrying out the full scope of work promised.
We show up on time or give adequate notice of scheduling conflicts. We find solutions, in rare instances, when expectations have not been met.
These three basic principles are of the highest importance and sets us apart from our competition.
Create a smarter and safer home.
Get Inspired today by calling to schedule a FREE quote with one of our technicians.